FAQ’s

How do I get started?

Please read below:

• Review Customer Service Agreement & Policies

• Schedule Meet & Greet to review pet and owner needs

• Wait for confirmation regarding request

What area does Pup Rider service?

Servicing Downtown San Diego, Coronado, Imperial Beach, and Bonita.

Is a Meet & Greet required?

Yes. We want to make sure it’s a good fit. This is also a time when we collect important information about your dog, their habits, and needs.

Do you work with cats?

Yes, we love cats!

Forms of Payment

Venmo, PayPal, Cash, Check

Promos or Discounts

We offer discounts for military families, senior citizens, new clients, and partner referrals.

What experience do you have with dogs?

Yes, we are certified and a member of NAPPS (National Association of Professional Pet Sitters). The NAPPS Certification acknowledges that the pet sitter is a serious professional who has obtained a high level of expertise through their study.

I’ve been a dog walker and sitter since 2015 with a 5-star rating, 50+ reviews, and many repeat clients.

Are you insured?

Yes, we are insured and bonded through Pet Sitters Associates with General Liability, Care, Custody, and Control, Pet Daycare & Boarding, as well as Handling Coverage. We can provide proof of insurance upon request.